Need help adding devices ? We have you covered!

There are two ways to add devices to your account.

  1. Log into your dashboard with your email address and password. This will automatically link the device you are using to the account.

2. Using a device that is already on your account, log in to your dashboard, select the Device Management tab and use the Add a Device button to add the device manually with the MAC Address.

If connecting to the internet using an ethernet cable, you will need to add the device by entering the Wired MAC address whilst connecting via LAN network.

When adding devices you will be asked for the device Name (one of your choosing), Type (phone/laptop... etc) and finally, the MAC address of your device.

Please refer to "Finding your MAC address" in Device Management to see instructions on how to locate this on several well known devices such as Apple, Samsung and Windows.

If you encounter any problems when adding a device, please feel free to contact our Customer Service team.


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